Policy Center

Everything you need to know about how Holler works, from payments to community standards.

Core Legal Documents

📋Terms of ServiceThe rules governing your use of the Holler platform.🔒Privacy PolicyHow we collect, protect, and use your personal information.🤝Tasker AgreementThe independent contractor agreement for all Taskers.

Payments & Money

💳Payment PolicyAll payments must go through Holler. Off-platform is prohibited.❌Cancellation PolicyFees, timelines, and no-show rules for both parties.🧾Expense Policy$100 cap, receipts required, pre-agreement required.📄Invoicing Policy24-hour deadline, 15-minute increments, no-work rules.💝Tipping PolicyOptional, 100% to Tasker, cannot substitute for payment.🏷️Pricing TransparencyNo hidden gas, parking, or travel surcharges.

Safety & Community

🛡️Holler GuaranteeUp to $1,000 coverage for eligible property damage and theft claims.🌐Community StandardsAnti-discrimination, harassment policy, and acceptable use rules.💬Communications PolicyAll task communications must stay on the Holler platform.

Tasker Policies

🔧Skills, Tools & ScopeBy activating a category, you certify you have the required skills.📱SMS TermsText message program terms and how to opt out.