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Policy Center
Everything you need to know about how Holler works, from payments to community standards.
Core Legal Documents
Terms of Service
The rules governing your use of the Holler platform.
Privacy Policy
How we collect, protect, and use your personal information.
Tasker Agreement
The independent contractor agreement for all Taskers.
Payments & Money
Payment Policy
How and when your card is charged, and why every payment stays on Holler.
Cancellation Policy
Fees, timelines, and no-show rules for both parties.
Expense Policy
$100 cap, receipts required, pre-agreement required.
Invoicing Policy
Taskers do not invoice. Holler bills the Client for the hours booked.
Tipping Policy
Optional, 100% to your Tasker, capped, and added within 14 days.
Pricing Transparency
No hidden gas, parking, or travel surcharges.
Safety & Community
Holler Guarantee
A discretionary goodwill program for eligible damage, theft, or injury. Not insurance.
Community Standards
Site conditions, anti-discrimination, acceptable use, and what ends an account.
Communications Policy
All task communications must stay on the Holler platform.
Reviews Policy
Who can review and when, what stays up, and the right of reply.
Tasker Policies
Skills, Tools & Scope
By activating a category, you certify you have the required skills.
SMS Terms
Holler does not send texts yet. What applies when we start, and how to opt out.